(KMJ) – Pacific Gas and Electric is alerting customers to be aware of potential scam phone calls or emails threatening to shut off power if a payment is not made during the COVID-19 outbreak.
Since the coronavirus outbreak began, PG&E’s Corporate Security department has received several reports regarding scammers requesting payment on past due utility bills immediately with a debit card.
The utility says it has also seen an increase in “spoofing,” which is when the incoming call appears to come from a PG&E telephone number.
PG&E reminds all customers that its credit department will not ask for personal information or a credit card number over the phone. And anyone who has received such a phone call should report it immediately to law enforcement.
